Alert Resolution Manager (ARM) client is an Adobe Flex application consisting of the following parts and features:

• Multi process Rich Client - The Flex application connects directly to an existing ARM Client java application. (Typicly this Flex application deployed inside the same container as the ARM Server/Client Java application).  ARM Client Flex applications allows the user to select which process model they need to work on and then give them access to the following main components:
  • Auditor – This component lists all of the processed transactions, messages and alerts. It allows the user to search and filter for necessary information in order to find and resolved all of the alerts. Transactions and messages mark with different colors and icons to allow the user for better visibility.
  • Dashboard – This component provides a quick summery of all of the alerts and messages.  This is primarily used by the top management.

This setup allows for very flexible deployment. Custom applications can be build, that would completely replace both of these components. All of the communications are made via XML HTTP calls.

The following is an example of Auditor and Dashboard screens:

Transaction transparency dashboard

ROI visibility dashboard